Archives: Conduct, practice and risk management

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SRA no win, no fee – public guide

March 2025 | Conduct, practice and risk management

In an interesting departure, the SRA has produced guidance for the public on the use of no win, no fee agreements. Some commentators have questioned whether this is an appropriate step for a regulator – but whatever the merits, the regulated community should be reading the advice that the SRA is handing out. The SRA …

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SRA – cold calls

February 2025 | Conduct, practice and risk management

The SRA has issued a warning notice to firms about prohibited marketing practices, such as cold calling, door knocking and directly targeted online messaging. The notice is relevant to all, but is aimed at those carrying out high-volume consumer claims work. The SRA’s concerns are: that law firms or those sourcing claims on their behalf …

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